“Please help! My Galaxy S10 is not detected via USB when I connect it to my PC. Nothing shows in my computer, but phone remains charging. Anyone know the solution to this? How do I transfer files?”
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Many Android phones now are capable of connecting to a PC wirelessly. But when you take lots of photos and want to transfer those files to the computer or mistakenly delete important files and want to recover data from Android, you still have to plug your Android phone into a desktop PC via USB cable. Unfortunately, things don’t always work as they should and your Android phone may not show up on PC (even though it’s charged).
This connection problem can be very frustrating and happened with many Android devices. What to do? Read on this post to learn possible fixes for Android USB device not detected but still charging problem.
Tip 1. Restart Your Devices and Try Another Port
If you’ve been using your computer and Android phone for a long time, the device may become unresponsive and then your phone won’t detected via USB but still charges. Before you try anything else, restarting your devices may help to solve such connection issue. To do that, follow these steps:
- Disconnect the USB cable and restart your computer as well as your Android phone.
- Once the devices are fully rebooted, re-plug your Android phone to another USB port on your computer.
If a simple restart doesn’t help to solve such problems, you can then move ahead to other solutions.
Tip 2. Try to Use a Different USB Cable
The top reason why your Android phone is not connecting to PC and only charging is the faulty or damaged USB cable. So please ensure that you use the proper cable, since not all USB cables can be used for data transfer. Try to take a different authentic USB cable and plug Android phone directly into your PC or laptop instead of using any USB hub device. Then check if the computer can recognize the device.
Tip 3. Enable USB Debugging on Android Phone
- On your Android phone, go to Settings > About ( or About phone) and tap on “Build Number” for seven times.
- Then you will be able to see the “Developer Option”. Tap on it and then enable “USB debugging”.
- When you see the message of “Allow USB debugging” on your phone, just tap on “OK”.
Click here to view the step-by-step guide on how to enable USB debugging on different versions of Android.
Tip 4. Connect Android as Media Device (MTP)
Your Android phone can be connected to the computer just to charge. In such case, the computer won’t be able to recognize it. All you need to do is setting USB connection as MTP mode. Here’s how to do it:
- Plug your Android phone to computer via USB cable.
- Pull down the notification bar and choose “USB computer connection”.
- From the list of options, select “Media device (MTP) and connect your Android device to PC. Now it should be detected properly.
Depending on the mobile manufacturer, the MTP option may have different names like “Transfer files” or “Device File Manager”.
Tip 5. Connect Android as USB Mass Storage Device
Similar to connecting an external SD card or USB flash drive to your computer, some older Android devices are connected as USB Mass Storage devices. Here’s what you need to do:
- Connect your Android phone to PC or laptop through USB cable.
- Slide down the notification bar and choose the option “Connected as a media device”.
- Tap on “USB Mass Storage Device” and your Android phone will be recognized by the computer.
Tip 6. Clean Up Other USB Devices on Computer
Sometimes the computer doesn’t recognize your phone because it “remembers” a lot of different USB devices and the number of installed drivers may be in hundreds. You can use third-party tool like USBDeview to easily manage all USB devices and uninstall the unnecessary ones.
Tip 7. Update Your Computer or Android Version
Sometimes there may be some bugs in the software and updating your computer or Android version may indeed help to fix the issue. Go to Settings of your computer or Android phone and check for updates. If there are any updates, install them.
Tip 8. Update MPT USB Device Driver
If the above tips doesn’t help to solve the connection issue for you, then you may have a driver problem. In this case, you can try to update your MTP USB device drivers:
- Press Windows Key + X on your computer and choose “Device Manager” from the list.
- Right-click on your connected Android device and choose “Update Driver Software”.
- Click on “Browse my computer for driver software > Let me pick from a list of device drivers on my computer”.
- Choose “MTP USB Device” from the list and hit “Next”, Windows will update the device driver and your Android device should be recognized.
Tip 9. Re-Install Android USB Driver
Your Android device is not recognized by the computer because the USB driver is not installed properly or outdated. Hence, you can choose to re-install the proper USB driver for your Android device on the computer. Here’s what you need to do:
- Connect your Android phone to PC and open “Device Manager” by pressing Windows + X button.
- Locate your Android device under “Portable Devices” and right-click on it, then choose “Uninstall” option.
- Wait for the Windows to uninstall the driver. Then disconnect and re-connect your Android phone.
- Your Windows will re-install the Android drivers and your Android device should be detected.
Write In the End
I hope that this troubleshooting guide can help you fix Android USB not detected but charging problem. If your phone is still not connecting to PC, then feel free to contact us by email. Also let us know if you’ve found a fix that we haven’t mentioned here in the comments. In case that you deleted or lost important files on your Android phone and want to retrieve them back, we suggest you use Fucosoft Android Data Recovery. This tool can help you recover deleted photos and WhatsApp messages from Android without root.
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