“I ways trying to update my iPhone 11 to latest iOS 14 version but the download and install option in ‘software update’ was greyed out. I tried restarting device, reconnecting to WiFi, switching off ‘WLAN assist’ but none of them worked.”
To enjoy the newest features and improvements, most iOS users can’t wait to upgrade to the latest iOS 14. However, an iOS update can get stuck sometimes. When trying to install the iOS 14 on iPhone, iPad or iPod touch, many people find that the Download and Install button is grayed out even their devices are connected well to the internet. If you are experiencing the same problem, don’t worry, below are several workarounds to get the Download and Install button working again.
Tip 1: Check Network Connection
If the Download and Install button is greyed out when you are trying to upgrade to the newest iOS 14, the first thing you need to do is to check the network connection. If you are using Cellular data, it is possible that the connection may not be strong enough to accommodate the iOS update. Try switching to a strong and stable Wi-Fi connection and then try to download the update again.
You can also try the update procedure on another iPhone to check if the internet is the problem. If the “Download and Install” button on that iPhone is not grayed out, then the problem may be with your device.
Resetting the network settings on your device can also help to fix the Download and Install button greyed out problem. To do that, go to Settings > General > Reset > Reset Network Settings and enter the passcode when prompted. This will reset the connections on the device, removing any settings or bugs that could be causing the connection issue.
But like we’ve seen, you can be connected to the internet and still experience this issue. Try the following solutions if the Download and Install button is still grayed out on iPhone/iPad even with a stable connection.
Tip 2: Check iPhone Storage Space
You may also have trouble updating iPhone to the latest iOS 14 if you don’t have sufficient storage on the device. So, the next thing you need to do is to check your iPhone storage space.
To do that, simply go to Settings > General > iPhone Storage. Here, you will be able to see all the data and apps as well as how much storage they take up on the device. If you don’t have adequate storage on the device, you can delete some data to make space and then try to update the device again.
Tip 3: Check Battery Percentage on iPhone
An iOS update requires a lot of battery power to work. When the Download and Install button grayed out on your iPhone or iPad, it is important to check if the battery percentage on the device is more than 50%. If the battery is any lower, plug the device into a charger and leave it to charge until it gets to at least 50%.
Tip 4: Download and Install iOS 14 Firmware via iTunes
If all the steps above don’t work to fix the problem and you still see a grayed out “Download and Install” button when you try to upgrade to iOS 14, it might be a good idea to do the update via iTunes. The process is very easy. But before you begin, make sure that you are running the latest version of iTunes and connected to a stable Wi-Fi network. Here’s how to download and install iOS 14 via iTunes:
- Open iTunes on your computer and then connect the iPhone or iPad to the computer.
- Click on the device icon on the main window and then click “Summary”.
- Click on “Update > Check for Update” and then select “Download and Update”.
Now just keep the device connected to the computer until iTunes downloads and installs the latest iOS 14 version.
Tip 5: Update iOS 14 with Third-party Tool
If iTunes is not an option for you or you encounter errors when updating via iTunes, you can try using Fucosoft iOS System Recovery. This is primarily an iOS system repair tool that installs the latest version of iOS on the device during repair. It can also fix many iOS issues such as iPhone stuck on Apple logo, black screen of death, iPhone frozen, iPhone is disabled, etc. This tool is fully compatible with the latest iOS 14 and iPhone 12/11.
Follow these simple steps to update iOS 14 with Fucosoft iOS System Recovery:
Step 1: Download this iOS repair tool from Fucosoft official site and install it on your computer. Launch it and select “Standard Mode”, then connect your iPhone or iPad to the computer.
Please unlock the device to let the program to detect it. If for some reason, the program fails to recognize the device, you should follow the on-screen instructions to put it into DFU/Recovery mode.
Step 2: Once the program detects the iPhone’s model, it will present the necessary firmware for the device. Click on “Download” to download the iOS 14 firmware.
Step 3: Once the firmware is downloaded, click on “Start” to install the latest iOS 14 on your iPhone. Keep the device connected to the computer until the process is complete.
Extra Tip: Backup iPhone before Updating to iOS 14
An iOS update often cause data loss on the device. Therefore, we strongly recommended you to backup all the data on the iPhone or iPad before attempting to update the device. The official way to make the backup is either using iTunes or iCloud. Here we would like to introduce a more safety and convenient way to backup iPhone/iPad – Fucosoft Free iOS Backup & Restore. Using it, you can free backup photos, videos, contacts, SMS, WhatsApp and preview the data in the backup. Also, you can selectively restore data to device without affecting the existing data.
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