“I cannot send images when using Android messages. I am a project fi user. In Android messages, after I attach a picture and hit send, I keep getting ‘Not sent. Tap to try again’. Can anyone tell me how to fix this problem? Thanks in advance!”
Also known as MMS (Multimedia Messaging Service), picture messages offer an alternative way to communicate with friends and family. It is much easier to send a picture message to someone else when the network connection you are using is strong enough. But sometimes even you do everything right, you are still unable to send the picture messages from your Android phone.
If you are having issues sending picture messages or any other multimedia messages on your Android phone, then this post might be able to help you out. In this post, we will explain why your Android phone won’t send or receive picture messages and offer you 13 fixes that you can try to mitigate this problem
Part 1. Why Won’t My Android Phone Send Picture Messages?
Before we proceed to the solutions, it is important to understand some of the reasons why this problem can occur. Understanding the causes can help you prevent this problem in the future. If your Android phone won’t send picture messages, this could be caused by the following reasons:
- The network connection on your Android device could be weak, making it difficult for the picture messages to be delivered.
- The Message cache and data may interrupt the messaging functions and cause this problem on your Android phone.
- Issues with the Android OS may also interfere with the messaging functions, affecting the sending of MMS messages.
- To send the MMS messages, you need proper APN settings and if they are not configured correctly, you may be unable to send the pictures through text.
Part 2. Fix Your Picture Issues with dr.fone – System Repair (Android)
Since this problem is often caused by faults in the Android system, the best solution is to repair the Android system. This is the quickest way to eliminate the software issue and get the device working normally again. The best tool to use in this case is dr.fone – System Repair (Android). It is specially designed to fix all issues with your Android device including problems with sending or receiving picture messages.
More Features of dr.fone – System Repair (Android):
- Fix most common Android related issues including Android black screen, apps keep crashing, WiFi authentication error, etc.
- Comes with a very simple user interface, making it one of the easiest repair tools to use.
- Ensure a very high success rate and will fix nearly all issues related to Android system.
- Fully compatible with all popular Android devices and Android versions, even the latest Android 10, etc.
If you can’t send pictures through text on your Android phone, follow these simple steps to fix the problem:
Step 1: Download and install the dr.fone toolkit on to your computer. Run it and in the main window, select “System Repair” from the various tools presented.
Step 2: Connect your Android phone to the computer and then select “Android Repair” from the options on the left. Click “Start” to begin the repair process.
Step 3: Once the program detects the device, select the correct information about the device in the next window and click “Next” to continue.
Step 4: Read the information in the popup window that appears and then enter “000000” and click “Confirm” to confirm that you understand that all data on the device may be erased.
Step 5: Now put the Android device in Download mode. The program will provide you with detailed instructions on how to do that.
Step 6: Once the device is in Download mode, the next step is to download the firmware for the device. Click “Next” and the process of downloading the firmware will start immediately.
Step 7: As soon as the firmware has been downloaded to your computer, the program will automatically begin repairing the connected Android device.
The repair process shouldn’t take too long. Keep the device connected until the it has been fixed successfully. The program will let you know when the process is complete.
Part 3. More Fixes for Android Phone Won’t Send Picture Messages
If you’re looking for an easy fix for Android phone won’t send picture messages, try to browse through the following workarounds and find the one that works for you.
Fix 1: Restart Your Android Phone
You can also fix the problem by restarting your Android phone. A restart will eliminate some of the conflicts that could be causing the issue with the MMS functions. The following is how to restart your Android device:
- Press the Power button until you see the power options appear on the screen.
- Tap on the “Power Off” option.
- Wait for the device to power down completely, then press the Power button again until the device restarts.
You can also force restart the device by pressing and holding the Power button and the Volume Down button until the device restarts. After that, go to the Message app and try to send a picture message to check if it works.
Fix 2: Check Network Connection
You need to have a stable network connection to send or receive MMS messages. In order to use the MMS function, an active cellular data connection is required. You may therefore need to check the status of the network by going to Settings > Wireless and Network Settings > Mobile Networks to make sure that the cellular data connection is enabled.
If you are outside your provider’s network, make sure that data roaming is enabled and then try to send the picture message again.
Fix 3: Check Your Data Plan
To use the MMS service, phone providers require their users to include a smartphone data plan in their service. If you bought a new Android phone and the phone won’t send picture messages, then you can check your service plane and ensure to have a data plan. To check that, you can either go to the provider’s official website or call the customer service. If you haven’t included a data place, you can ask the provider to add it for you.
Fix 4: Check the Device Signal Strength
Sometimes you are still unable to send MMS messages even you are connected to the cellular data network correctly. This is because a weak network can also cause your Android phone fail to send picture messages. In this case, you need to check the device signal strength and ensure you have a strong network.
Check the number of network bars that you have. If there are 5 bars, then the network is strong. If on the other hand you only have ½ bars, the network is too weak to send MMS messages. The strength of the network often depends on the location. So, if the network is weak, go to a place with a stronger network.
Fix 5: Enable MMS on Android
If the MMS settings are not configured correctly, you may have a problem sending and receiving MMS messages on your Android phone. Here’s how to configure the MMS settings:
- Open the Settings app on your Android device.
- Tap on “Mobile Data” or “Mobile Settings”.
- Tap “Access Point Names” an provide the corresponding APN settings.
Fix 6: Check Settings and Reset APN
You can also fix this problem by configuring the APN settings. Here’s how to do that:
- Insert the SIM card into the Android device and then open “Settings”. Tap on “Wireless and Mobile Networks > More”.
- Tap “Access Point Name” and the go to the menu. Tap on the “+” symbol to create a new APN.
- Enter the required details depending on your provider such as Name, APN, Username & Password, and then tap “Save”.
- Go back to the menu and select the new APN. Then restart the device and check if you can send the picture messages.
Fix 7: Clear Messaging App Cache and Date
Cache and data can bog down the messaging app and cause it to malfunction, which can result in problems like this one. Please note that this will also delete all your personal data saved in the messaging app. To clear the cache and data on the Messaging app, follow these simple steps:
- Go to Settings > Applications > Application Manager.
- Tap on the “Downloaded” section and then select the Messaging app that you are using.
- Tap “Clear cache” or “Clear Data”.
Fix 8: Clear Out Old Messages
If clearing the cache and data won’t help, you can also try to remove some of the old messages on your Android device. Too many messages on the device can overload the messaging app, causing malfunctions like this one.
Fix 9: Force Reboot Android
Force rebooting the Android phone is another great way to fix any software problems that your device may be experiencing. To do this, just press and hold the Power and Volume Down key for 7 to 10 seconds or until the device reboots itself.
Fix 10: Do a Soft Reset
A soft reset will also easily help you fix this messaging problem by removing some of the system issues on your Android phone. To soft reset the device: simply pull the battery from the device. Wait at least 45 minutes, then put the battery back and turn on the device. Then try to send a picture message to check if the problem is fixed.
Fix 11: Hard Reset Your Android Device
If a soft reset doesn’t work, you may want to hard reset the Android device. This process will remove all the data and settings on your device, so you’d better back up the data on the device before performing a hard reset.
To hard reset your Android phone, go to “Settings > Backup & Reset > Factory Data Reset” and follow the on-screen prompts. When the device restarts, go through the setup process and then check to see if the issue has been resolved.
Fix 12: Call Carrier Support
If all the solutions above fail to fix the problem, the last option you have is to call your phone carrier for more help. Often your network carrier will know what the problem is and can help you fix it very easily. When you contact them, be sure to provide them with as much information as possible. You may also be on hold for quite a while, so be patient.
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